Close CRM Free Plan: What You Actually Get Before Paying

Close CRM has no free plan. The only free option is a 14-day trial with no credit card. Here is what the trial includes and what each plan costs.

By Galactic News Editorial · Published 2026-11-09T10:21:04+00:00 · Updated 2026-11-09T10:21:04+00:00

Close CRM Free Plan: What You Actually Get Before Paying

Close CRM has no free plan. That is the short answer. There is no free-forever tier at any price. The only way to use Close without paying is a 14-day free trial. It needs no credit card. The trial includes calling credits and AI credits so you can test real sales work. After the trial, you pick a paid plan or your account pauses. This guide explains exactly what the trial includes, what each paid plan costs, and what to test before the 14 days end.

Close CRM free plan: the trial is all there is

Close lists no free plan on its pricing page. Its four plans are Solo, Essentials, Growth and Scale. Every plan shows a "Try for free" button. That button starts the 14-day trial. No credit card is needed to start. The trial includes built-in calling, email, SMS, workflows and Chloe, the AI sales teammate. It also includes $5 of calling and enrichment credit and a fixed 1,000 AI credits for the account. Those credits do not carry over when you upgrade. If you do not choose a plan when the trial ends, your account pauses. Your data stays available for a limited period before deletion. Close also offers a 30-day money-back guarantee after purchase. Together, the trial and the refund window give you about six weeks to test Close on real leads before the money is final. That is the full extent of the free offer. Do not search for a free tier. It does not exist.

Close CRM pricing: the four plans compared

Close charges per user per month. Prices below are the list prices shown on its pricing page. The lower figure in each row is the annual-billing rate.

Solo is capped at one user. It includes up to 10,000 leads, calling, email and SMS. It includes 500 AI credits per user a month. It has no workflows. Essentials adds unlimited leads, team features and a centralised inbox. It includes 1,000 AI credits per user a month. It still has no workflows. Growth is the most popular plan. It adds automated workflows, Chloe inside workflows, a power dialer and bulk email. It includes 1,500 AI credits per user a month and 90-day call recording retention. Scale adds roles and permissions, lead visibility rules, a predictive dialer and live coaching. It includes 2,000 AI credits per user a month and unlimited call recording retention. Calling and SMS usage is billed on top of every plan. Most outbound calls cost around $0.02 a minute. Phone numbers start at about $1 a month.

What to test in the 14-day Close CRM free trial

Fourteen days is short. Use it on real work, not on clicking through settings. Follow these steps in order. First, import your real leads on day one. A trial with sample data tells you nothing. Second, make real calls through the built-in dialer. Test call quality and the automatic logging. Third, send a real email sequence and check the replies land in the central inbox. Fourth, build one workflow on the Growth trial features. Test whether automation saves your team time. Fifth, test Chloe, the AI sales teammate, on a real task. Check whether its output is useful or just noise. Sixth, check the reporting. Can you see your pipeline and your team's activity without extra work? Seventh, test the mobile experience if your team sells on the road. If any of these steps feels slow or confusing, note it. The trial is your only free look. Use the full 14 days.

Close CRM free plan vs free CRMs

Close is a paid-only product. That puts it in a different group from free CRMs. HubSpot offers a free CRM with contact management and basic pipelines. It charges for the advanced sales tools. Zoho CRM offers a free edition for up to three users. It limits features and records. Close offers none of that. The trade-off is focus. Close is built for one job: high-volume outbound sales. Reps call, text and email from inside the CRM. The power dialer queues the next call automatically. That focus is why inside sales teams choose it. It is also why a team that only needs contact storage should look elsewhere. A free CRM covers contact storage at $0. Close starts at $9 per user a month on annual billing for a solo user. A five-person team on Essentials costs $175 a month on annual billing. Add calling usage on top. That is the real budget to compare.

Is Close worth paying for?

Close is worth paying for when your team lives on the phone. The built-in calling, SMS and email in one place saves real time. The power dialer and workflows on Growth are the features that justify the price. The per-seat billing is fair for small teams. It gets expensive as the team grows. A ten-person team on Growth costs $990 a month on annual billing, before calling usage. That is a serious budget line. Close is not worth paying for when your team rarely calls. A business that mostly manages relationships and sends occasional emails will find the same job done cheaper elsewhere. The 14-day trial is the right way to decide. Run it on real leads with real calls. If the dialer and workflows save hours a week, the price makes sense. If the team barely uses the phone, it does not.

Bottom line

There is no Close CRM free plan. The free offer is a 14-day trial with no credit card required. It includes calling credits and 1,000 AI credits. Paid plans run from $9 to $139 per user a month on annual billing. Solo fits one user. Growth at $99 per user a month on annual billing is the plan most teams actually need, because it unlocks workflows and the power dialer. Test Close on real leads during the trial. Then decide with the refund window still open.