Freshsales Pricing Explained: Plans, Costs and What You Get

Freshsales costs $0 to $59 per user a month. Growth starts at $9, Pro at $39 and Enterprise at $59. We explain each plan and its add-ons in plain terms.

By Galactic News Editorial · Published 2026-11-13T16:28:21+00:00 · Updated 2026-11-13T16:28:21+00:00

Freshsales Pricing Explained: Plans, Costs and What You Get

Freshsales is the sales CRM from Freshworks. It costs $0 to $59 per user a month on annual billing. Growth starts at $9. Pro starts at $39. Enterprise starts at $59. A free plan covers up to three users. This article explains each plan, the add-ons and the real monthly cost for a team. Prices below are list prices. Confirm them on the pricing page before you pay.

Freshsales pricing at a glance

Freshsales has one free plan and three paid plans. All paid prices are per user, per month, billed annually. A 21-day trial gives access to the full CRM before you pick a plan. After the trial, you pick a plan and pay by card, or the account is suspended.

A monthly billing option exists on the pricing page. The annual rates above are the published figures. Confirm the month-to-month rate on the pricing page before you budget for it. Taxes are charged in addition to these prices.

Freshsales Free: $0 for up to 3 users

The free plan covers core contact and deal management for up to three users. It suits a very small team that wants to test a CRM workflow. It has limited features next to the paid plans. It does not include the automation, sequences or AI tools of the paid tiers. Freshworks lists the free plan on its product comparison pages. Check what is on offer at signup, because the paid pricing page focuses on the three paid plans.

Freshsales Growth: $9 per user a month

Growth is the cheapest paid Freshsales plan. It costs $9 per user a month on annual billing. It includes a Kanban view for deals. It includes contact lifecycle stages. It includes built-in chat, email and phone. It includes email templates and custom fields. It includes basic workflows and a product catalog. It includes curated reports and a mobile app. Growth suits startups that need a real pipeline and built-in calling at a low price. Five users on Growth cost $45 a month, or $540 a year, before taxes and add-ons.

Freshsales Pro: $39 per user a month

Pro costs $39 per user a month on annual billing. It adds everything in Growth, plus contact scoring and deal insights. It adds sales sequences and multiple pipelines. It adds territory management and auto-assignment rules. It adds custom sales activities and custom reports. It adds Freddy AI sales emails and Freddy AI contact scoring. Pro is the plan most sales teams land on. The jump from Growth is large. Growth at $9 to Pro at $39 is more than four times the price. Five users on Pro cost $195 a month, or $2,340 a year, before taxes and add-ons. Ten users cost $390 a month, or $4,680 a year.

Freshsales Enterprise: $59 per user a month

Enterprise costs $59 per user a month on annual billing. It adds everything in Pro, plus forecasting insights. It adds field-level permissions and custom modules. It adds a sandbox environment and audit logs. It adds Freddy AI forecasting insights. Enterprise suits mid-sized and larger businesses that need governance, customisation and scale controls. Five users on Enterprise cost $295 a month, or $3,540 a year, before taxes and add-ons. Ten users cost $590 a month, or $7,080 a year.

Freshsales add-ons and the Suite bundle

Two add-ons are priced separately on every paid plan. Branded documents cost $19 per user a month. The Freddy AI Agent costs $49 per 100 sessions. Paid plans include 500 AI agent sessions once per account to try it. Marketing contacts for the Suite bundle start at $100 for 5,000 contacts a month. Conversion rate optimisation starts at $219 per 10,000 monthly visitors. Freshsales Suite bundles the CRM with marketing automation. Suite plans carry the same $9, $39 and $59 per-user prices, with 500 marketing contacts included. Older articles quote $15 and $69 for Growth and Enterprise. Those figures are out of date. The current prices are $9, $39 and $59.

How to choose a Freshsales plan

Pick the free plan if you have three or fewer users and want to test the workflow. Pick Growth if you need a pipeline, built-in phone and basic workflows at the lowest price. It costs $9 per user a month. Pick Pro if you need sequences, multiple pipelines and AI scoring. It costs $39 per user a month. Budget for the add-ons if you need branded documents or AI agent sessions. Pick Enterprise if you need audit logs, field-level permissions and a sandbox. It costs $59 per user a month. Start with the 21-day trial of the full CRM. Test calling with your own numbers before you pay. Confirm the current prices and the monthly billing rate on the Freshworks pricing page before you buy.

Bottom line

Freshsales costs $9, $39 or $59 per user a month on annual billing, with a free plan for up to three users. Growth is a bargain for startups. Pro is the real starting point for active sales teams, at more than four times the Growth price. Enterprise adds governance for $20 more per user than Pro. Add-ons for branded documents and AI agent sessions are billed separately. Confirm the current prices on the Freshworks pricing page before you pay.