Otter.ai Pricing Explained: Plans, Costs and What You Get
Otter.ai pricing starts free and tops out at Business for $19.99 per user a month billed annually. Here is what each plan includes and who it fits best.
By Galactic News Editorial · Published 2026-11-11T16:29:37+00:00 · Updated 2026-11-11T16:29:37+00:00
Otter.ai Pricing Explained: Plans, Costs and What You Get
Otter.ai charges per user, per month. The free Basic plan costs nothing and covers 300 transcription minutes a month. Pro costs $16.99 a month, or $8.33 a month when billed annually. Business costs $30 a month, or $19.99 a month billed annually. Enterprise is priced on request. The right plan depends on how many minutes you use and how long your meetings run.
Otter.ai pricing at a glance
The four plans share the same core product. They differ on minutes, meeting length, and team size.
| Plan | Monthly billing | Annual billing | Minutes a month | Per-meeting cap |
|---|---|---|---|---|
| Basic | Free | Free | 300 | 30 minutes |
| Pro | $16.99 per user | $8.33 per user ($99.96 a year) | 1,200 | 90 minutes |
| Business | $30 per user | $19.99 per user ($239.88 a year) | Unlimited meetings | 4 hours |
| Enterprise | Custom | Custom | Unlimited | 4 hours |
Annual billing is the big saving. It cuts Pro by 51 percent and Business by 33 percent. All prices are US list prices, per user.
What the free Basic plan includes
Basic is a real free tier, not a time-limited trial. It includes 300 transcription minutes a month and a 30-minute cap on each conversation. That covers about ten short calls a month. It also includes the Otter Notetaker, which joins Zoom, Microsoft Teams, and Google Meet to write and share notes. Live transcription, speaker identification, and the iOS and Android apps are included too.
Every meeting gets an automated summary with action items and an outline. Transcription covers English, Spanish, French, German, Japanese, and Chinese. The limits are clear. You get 3 file imports in total, ever. Only your 25 most recent conversations stay visible. AI Chat is limited to 20 questions a month. Workspaces hold up to 5 members. One meeting runs at a time.
Basic suits anyone testing Otter or transcribing a few short calls a month. If your meetings run past 30 minutes, the cap will cut the transcript short.
Otter.ai Pro: the plan most individuals need
Pro costs $16.99 a month on monthly billing, or $8.33 a month billed annually at $99.96 a year. It raises the monthly allowance to 1,200 transcription minutes, or 20 hours. Each conversation can run up to 90 minutes. File imports rise to 10 a month. History becomes unlimited. AI Chat rises to 50 questions a month.
Pro also adds advanced meeting templates, advanced search, and advanced AI workflows. Two meetings can run at a time. Notes can sync to Salesforce or HubSpot for one user. Zapier integration is included. Exports cover mp3, txt, pdf, docx, and srt. Custom vocabulary grows from 5 terms on Basic to 100 names plus 100 other terms.
One limit matters for small teams. Pro allows up to 5 billed users. A team of six or more must move to Business, even if nobody needs the extra features.
Otter.ai Business: for teams that meet all day
Business costs $30 a month on monthly billing, or $19.99 a month billed annually at $239.88 a year. It removes the minute ceiling. Meetings and in-app recordings are unlimited. Each conversation can run up to 4 hours. File imports are unlimited, with 6,000 import minutes a month. Three meetings can run at the same time.
Business adds admin tools, usage analytics, and bulk export. Notes sync to Salesforce or HubSpot for five users. AI Chat rises to 200 questions a month. Support is prioritized. Workspaces hold up to 25 billed users.
Otter offers a 7-day Business trial. It needs a credit card and rolls into Business monthly billing if you do not cancel.
Enterprise and discounts
Enterprise is priced on request. It adds single sign-on, SCIM user provisioning, custom data retention, and centralized conversation management. Single sign-on and SCIM need a minimum 100-user license. A HIPAA compliance add-on is available.
Students and teachers get 20 percent off Pro with a .edu email address. That brings Pro Annual to $6.67 a month, billed at $79.99 a year, and Pro Monthly to $13.59 a month.
Which Otter.ai plan should you choose?
- Under 300 minutes a month, short calls: stay on Basic. It costs nothing and covers the basics.
- Regular meetings under 90 minutes: take Pro on annual billing. At $99.96 a year it is less than half the monthly-billing cost.
- Long meetings, several at once, or a team over five people: take Business. The unlimited minutes and 4-hour cap remove the ceilings that block Pro.
- Compliance and admin controls: talk to sales about Enterprise.
Check the pricing page before you buy. Prices and limits change, and short-term offers appear from time to time.
Bottom line
Basic is a genuine free tier for light use. Pro on annual billing is the best value for individuals, at $8.33 a month. Business is the right call once meetings get long or the team grows past five. Annual billing saves 51 percent on Pro and 33 percent on Business, so pay yearly if you can commit.